Privacy Policy

BV Product d.o.o. (hereinafter referred to as “we”, “us”, “our”, etc.) is the owner of the website www.bvproduct.eu (“website”). We have created this privacy statement to show that we care about the privacy of our users and to inform them about the methods of collecting and processing personal data on this website.

Please read this Statement carefully to find out how we collect, process, protect or otherwise use your personal data.

Data Collection

Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We collect your personal data only when you voluntarily provide us with such information. We collect data about you when you fill out a contact form.

You should be aware that non-personal information and data may be collected automatically by our Internet servers or through the use of “cookies”. Click here to read our cookie policy.

Examples of information about your use of the site include: the most visited and most viewed pages and links on our website, the number of forms filled out, the time spent on the site, the most popular keywords that lead users to our site, your IP address, information collected through cookies, your device information such as hardware settings, system activity, browser type, etc.

Data Processing

We use the information we collect about you for one or more of the following purposes:

• To personalize your user experience (the information we collect helps us better respond to your individual needs);
• To improve our website (we constantly strive to improve our website offerings based on feedback we receive from our visitors);
• To establish a primary channel of communication with you;

Third-party links

We do not offer or provide third-party services or products on our website.

Use of Cookies

Our websites use cookies (e.g., small pieces of text that our server stores on your computer's hard drive). We use cookies to store your preferences, information you use to log in, and to provide a personalized experience. Cookies may also store personally identifiable information (explained below) that you have previously entered on some part of the site so that you do not have to enter the same information again and again. You can prevent the storage of cookies by turning them off in your browser, but this will cause you to lose some of the functionality of the www.udruga-humanus.hr website.

Protection of your data

In order to protect the personal data you submit through this website, we use physical, technical and organizational security measures. We are constantly upgrading and testing our security technology. We limit access to your personal data only to those employees who need to know this information in order to provide you with certain benefits or services. In addition, we educate our employees about the importance of data confidentiality and maintaining privacy and protecting your data.

Data storage and retention period

We store and protect your personal data for the duration of your business relationship with us. We regularly delete personal data that you have provided to us for business or contact purposes after 12 months from the date you provided it to us.

Individual rights

If you would like to know whether we hold and process your personal data, or if you would like to access the personal data we hold about you, please contact us at info@bvproduct.eu.

You can also request information about: the purpose of the data processing, the categories of personal data being processed; who else outside our company has received your personal data from us; what the source of the personal data is (if you have not provided it directly to us); and how long we will keep the data. You have the right to have the personal data we hold corrected if it is inaccurate. You can also, subject to certain exceptions, request that we erase your data or cease processing it. You can ask that we stop using your personal data for direct marketing purposes. In many countries, you have the right to lodge a complaint with a data protection authority if you are not satisfied with the way we handle your personal data. If technically feasible, we will, upon your request, send you your personal data or transfer it directly to another controller.

If you submit a request to us to send you your personal data to info@bvproduct.eu, we will comply with that request free of charge. If we are unable to comply with your request within a reasonable time, we will inform you of the date on which we will comply with the request. If for some reason we are unable to comply with your request, we will send you an explanation of why we have not complied with your request.

Notification of a personal data breach

In the event of a personal data breach, we will notify you and the competent supervisory authority by email within 72 hours of the extent of the breach, the data involved, the potential impact on our services and our planned measures to secure the data and limit any adverse effects on individuals.

We will not send you a notification of the breach if:

• there are technical and organizational protection measures (such as encryption) applied to the personal data affected by the personal data breach that make that data unintelligible to any person who is not authorized to access it;
• if we have taken subsequent measures to ensure that a high risk to the rights and freedoms of individuals is no longer likely to occur;
• if this would require a disproportionate effort (in which case we will inform you by means of public information or similar equally effective measures).

A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored and processed in connection with the provision of our services.

Your consent

By using this website you consent to this privacy policy.

Changes to our privacy policy

In the event of changes to our privacy policy, we will inform you on this page and update the date of the change of the privacy policy below as follows.

This privacy policy was last amended on 13 December 2024.

Right to complain to a supervisory authority

You can submit a complaint to a supervisory authority at any time regarding our collection and processing of your personal data. In the Republic of Croatia, you can submit a complaint to the Personal Data Protection Agency (AZOP).